![]() Wipe off the contact areas on both the vacuum and the vacuum charger. If water droplets are left behind, they can contribute to the bad connection, so it’s best just to use a dry cloth. Microfiber cloths are less messy and pick up more dust than regular towels can.ĭon’t use a damp cloth for any reason, as it can damage the electronic parts. A regular cotton towel might leave behind too much lint. Use a dry microfiber cloth like the AmazonBasics Microfiber Cleaning Cloth to clean the areas. Unplug the charger before you begin wiping it. Excessive dirt can cover up too much of the contacts and prevent them from connecting enough to carry the power through. The contacts on both the battery and the charger both need to be clear. Sometimes a poor connection between the battery contacts is the reason the vacuum won’t charge. Batteries are also available to purchase on the Shark website. Shark batteries are available on Amazon, like this HQRP Battery that’s compatible with the Shark Freestyle Navigator Cordless Stick Vacuum. If you allow your vacuum to charge for the full amount of time and it doesn’t last, but for a few minutes, then it’s time to replace the battery. This is typically a problem for older vacuums, so if you bought your vacuum recently, this probably isn’t the issue you’re having.Ī Shark vacuum typically takes sixteen hours to charge. Just like a mobile phone battery, rechargeable vacuum batteries can lose the ability to hold power. If the vacuum doesn’t have any problems while it’s plugged into the wall, then it’s the batteries or the charger that is causing the issue. Make sure the suction is strong and that it’s functioning normally as you vacuum. Plug the vacuum directly into the wall and turn it on. The vacuum itself might have an issue that’s preventing it from charging. If the vacuum still won’t charge, then the outlet isn’t the issue. If it charges without issues, then the outlet you were using was the problem. Plug the vacuum charger into a different outlet.If the lamp doesn’t turn on or the phone doesn’t charge, then you can know the outlet isn’t working. Plug in a lamp or mobile phone into the same outlet as the vacuum. ![]() If your vacuum won’t charge and you keep the charger plugged into the same outlet, the outlet might be the problem. Troubleshooting Your Shark Vacuum Test the Outletīegin troubleshooting by starting at the power source. After you finish troubleshooting, contact the Shark company to see if your problem is covered by their warranty. If one of these reasons isn’t the cause of your vacuum not charging, it could be a malfunction that might be covered by a warranty. Or, it may have collected too much dust on the contacts and needs to be cleaned. Dead or dirty charger: Your charger may have stopped working and needs to be replaced.Dead battery: Rechargeable batteries eventually lose their ability to hold a charge.Faulty outlet: It’s possible that the outlet you’re using isn’t working.There are only a few reasons why your vacuum won’t charge: It’s frustrating when your vacuum won’t charge, but it’s an easy problem to solve, and it won’t take up too much of your day. Let’s take a look at what you need to do to get your vacuum charging again. Troubleshooting your vacuum for this problem is easy and shouldn’t take more than ten minutes. It’s also possible that the charger is too dirty and is blocking the connection between the contacts or that the outlet the charger is plugged into is faulty. Your Shark vacuum is not charging because the battery or the charger might need to be replaced. A 30-minute chore can quickly become a one or two-hour chore thanks to troubleshooting, but what causes a vacuum not to charge? There isn’t anything more annoying than finding out that your vacuum didn’t charge.
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